Information Regarding COVID-19
We appreciate all of our clients that have been extremely patient and understanding as we adapt to this situation facing our society.
Over the past year we have been trying our best to make sure both our staff and clients stay healthy and limiting exposure for everyone. We understand you may have some questions about how we are doing things or concerns for your pet's health, so we are here to help!
Is your lobby still closed?
As of May 1st 2021, our lobby is open. Our staff has been vaccinated but will continue to wear masks and follow social distancing protocols when interacting with all customers in order to keep everyone safe and healthy.
Masks are encouraged and greatly appreciated by our staff.
I am positive for COVID-19, but my pet is having an issue. What do I do?
If your pet is having an issue, but you are positive for COVID-19, there are a few different options for how we can take care of your pet.
- The safest and best option is telemedicine. This means instead of coming in, we can video chat through either FaceTime or Skype to see your pet. We will set aside an appointment time for you and your pet and work out any and all issues through video chat.
- If your pet must absolutely be seen, we ask that you have someone who is not COVID positive or has had any contact with you to bring the animal in to see us as a curbside appointment. COVID-19 on pets can be like a dirty tissue, it can be passed through them and their collars/leashes like a contact surface. If your pet is coming in, we will act accordingly, including wearing special gowns, washing our hands throughly, changing clothes, and deep cleaning our treatment room.
- If you are needing products such as food or medication refills, we ask that you find an alternate person to come pick up the products. We want to make sure that not only our staff is protected but also our clients that are also coming into the building.
Can my pet contract COVID-19?
According to the AVMA, "There is no evidence to suggest that animals, including pets, that may be incidentally infected by humans are playing a role in the spread of COVID-19. Human outbreaks are driven by person-to-person transmission. Pets have other types of coronaviruses that can cause them to become ill, but these are species-specific, meaning that they do not infect people and are not related to the current COVID-19 outbreak."
Can pets' fur, collars, leashes, and carriers serve as fomites for SARS-COV-2?
The AVMA has stated, "COVID-19 appears to be primarily transmitted by contact with an infected person’s bodily secretions, such as saliva or mucus droplets in a cough or sneeze. It appears that COVID-19 can also be transmitted by touching a contaminated surface or object (i.e., a fomite) and then touching the mouth, nose, or possibly eyes, but this seems to be a secondary route.
Smooth (non-porous) surfaces (e.g., countertops, doorknobs) transmit viruses better than porous materials (e.g., paper money, pet fur). Because your pet’s hair is porous, and fibrous, it is unlikely that you would contract COVID-19 by petting or playing with your pet. And, while we know that certain bacteria and fungi can be carried on fur and hair, we have no examples of where viruses have been transmitted by contact with pet hair or skin, including SARS-CoV-2.
However, because pets can spread other diseases to people and people can also spread diseases to animals, it’s always a good idea to wash your hands before and after interacting with pets. There is no evidence to suggest that animals, including pets, that may be incidentally infected by humans are playing a role in the spread of COVID-19. Human outbreaks are driven by person-to-person transmission.
While risk of transfer of SARS-CoV-2 from collars, leashes, and carriers also appears to be limited, it’s always a good idea to keep pet collars, leashes, and carriers clean and, fortunately, the SARS-CoV-2 virus is susceptible to routine cleaning. The Environmental Protection Agency has published a list of wipes, ready-to-use, and dilutable products for use against SARS-CoV-2."